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Evidence Guide: AURSCA2004 - Carry out cash, credit and funds transfers

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURSCA2004 - Carry out cash, credit and funds transfers

What evidence can you provide to prove your understanding of each of the following citeria?

Handle cash transactions

  1. Cash is received and counted
  2. Correct balance is determined, taking price, invoices, discounts, etc. into account, and correct change is given
  3. Irregularities are noted and referred to appropriate persons for resolution
  4. Cash is stored according to enterprise policies and procedures
  5. Receipts are issued and transaction documented according to enterprise policies and procedures
Cash is received and counted

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Correct balance is determined, taking price, invoices, discounts, etc. into account, and correct change is given

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Irregularities are noted and referred to appropriate persons for resolution

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cash is stored according to enterprise policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Receipts are issued and transaction documented according to enterprise policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Handle credit/funds transfer card transactions

  1. Correct documentation and equipment for particular credit/funds transfer card is identified and accessed
  2. Credit/funds transfer card recording device is identified and accessed
  3. Recording device is operated according to provider procedures and taking into account enterprise credit limits
  4. Irregularities are noted and referred to appropriate persons for resolution
  5. Receipts are issued and transaction documented according to enterprise policies and procedures
Correct documentation and equipment for particular credit/funds transfer card is identified and accessed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Credit/funds transfer card recording device is identified and accessed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recording device is operated according to provider procedures and taking into account enterprise credit limits

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Irregularities are noted and referred to appropriate persons for resolution

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Receipts are issued and transaction documented according to enterprise policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Handle cheque transactions

  1. Cheques are received and examined for correctness (amount, dates and signature)
  2. Irregularities are noted and referred to appropriate persons for resolution
  3. Cheques are stored according to enterprise policies and procedures
  4. Receipts are issued and transaction documented according to enterprise policies and procedures
Cheques are received and examined for correctness (amount, dates and signature)

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Irregularities are noted and referred to appropriate persons for resolution

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Cheques are stored according to enterprise policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Receipts are issued and transaction documented according to enterprise policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Carry out invoicing procedures

  1. Calculations are performed to produce accurate customer invoices
  2. Documentation is completed to ensure accuracy of content
  3. Invoices are distributed to appropriate persons/section for certification prior to being dispatched
  4. Verified invoices are dispatched within designated time limits
  5. Invoices are copied and filed for auditing purposes according to enterprise policies and procedures
Calculations are performed to produce accurate customer invoices

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Documentation is completed to ensure accuracy of content

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Invoices are distributed to appropriate persons/section for certification prior to being dispatched

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Verified invoices are dispatched within designated time limits

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Invoices are copied and filed for auditing purposes according to enterprise policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence in this unit signifies ability to transfer competence to changing circumstances and to respond to unusual circumstances in the critical aspects of:

conducting cash and non-cash transactions

preparation of invoices

interpreting and communicating operational information

safe work practices

operation of office/sales equipment

communicating effectively with others involved in or affected by the work.

Context of, and specific resources for assessment

Underpinning knowledge and skills may be assessed on or off the job

The following are required:

cash and non-cash transaction equipment

computer software/hardware, calculator, office equipment, enterprise stationery, safes, cash register, EFTPOS systems, credit card systems, stock scanning/ pricing equipment, postage equipment

a qualified workplace assessor.

Method of assessment

Assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available assessment in simulated workplace conditions is acceptable

Prescribed outcome must be able to be achieved without direct supervision

Practical assessments:

recognise denominations of Australian currency notes and coinage

access and apply cash/credit systems

receive cash, perform calculations and give correct change

use equipment

handle cash correctly

use security systems (where applicable)

prepare and dispatch invoices

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.

Guidance information for assessment

Required Skills and Knowledge

Required skills

collect, organise and understand information related to collation of cheques for processing

communicate ideas and information on irregularities in cash balancing to appropriate persons

plan and organise activities for the development of invoices

work with others and in a team with office persons to develop invoices

use mathematical ideas and techniques to count cash

establish diagnostic processes which re-count cash and credit transactions to balance books

use workplace technology related to record sales

Required knowledge

money handling security methods

personal safety requirements

applicable legislation

GST information

equipment safety requirements

enterprise transaction policies

cash/credit/funds transfer systems

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Methods

Methods include:

conducting sales transactions using cash and non-cash procedures

telephone, fax, written communication, verbal

preparation of debtor invoices

Specific requirements may include:

literacy/numeracy

Workplace health and safety (WHS) requirements

WHS requirements may include:

state/territory/industry WHS requirements

Resources

Resources may include:

cash and non-cash transaction equipment

invoice dispatching system

computer software/hardware, calculators, office equipment, enterprise stationery, safes, cash register, EFTPOS systems, credit card systems, stock scanning/ pricing equipment, postage equipment

Information/documents

Sources of information/documents may include:

enterprise operating procedures

job cards

product manufacturer/component supplier specifications

company stationery

customer requirements

industry/workplace codes of practice